Privacy Policy — APX Logistics LLC

1. Overview

APX Logistics LLC ("APX," "we," "us," or "our") is a 24/7 same-day medical courier serving hospitals, home health agencies, DME providers, inpatient pharmacies, compounding facilities, skilled nursing facilities, laboratories, and senior living homes. This privacy policy describes how we collect, use, and protect information you provide through our website (apxlogistics.org) and our dispatch, tracking, careers, and partner application services.

2. Information We Collect

Dispatch requests: contact name, facility name, phone, email, pickup and delivery addresses, package details, and tracking number.
Tracking lookups: tracking number and email used to verify identity for status inquiries.
Career applications: name, contact details, position, and uploaded resume.
Partner applications: company and contact details, service volume, and services requested.
Technical data: IP address, browser type, and usage analytics collected automatically when you visit our site.

3. How We Use Your Information

To schedule, route, and deliver courier shipments.
To generate tracking numbers and provide status updates on your requests.
To evaluate and respond to career and partner applications.
To communicate with you about your account and services.
To comply with legal, regulatory, and contractual obligations.

4. How We Protect Your Information

We restrict access to personal information to authorized personnel who require it to perform their duties. Data is stored securely, transmitted over encrypted connections, and handled in accordance with HIPAA, DOT, and TSA requirements where applicable. Resume uploads are delivered via time-limited secure links and are not publicly accessible.

5. Information Sharing

We do not sell your personal information. We may share it with trusted subprocessors (such as our email delivery provider and tracking platform) solely to operate our services, or when required by law. Dispatch requests are sent to our operations team at operations@apxlogistic.com for fulfillment.

6. SMS & Text Messaging Consent

If you provide a mobile phone number, you may receive SMS text messages from APX Logistics LLC related to dispatch status, delivery updates, and service notifications. Message and data rates may apply. You may opt out at any time by replying STOP to any message.

SMS consent is not shared with third parties. We do not share your SMS opt-in or mobile number with third parties or affiliates for marketing purposes. SMS contact information is used solely by APX Logistics LLC to provide operational and service-related notifications directly to you.

7. Data Retention

We retain dispatch and application records for as long as necessary to fulfill the purpose for which they were collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at operations@apxlogistic.com. We will respond to verified requests within a reasonable timeframe.

9. Contact Us

If you have questions about this privacy policy, contact:

APX Logistics LLC
330 N Westlake Ave
(888) 491 - 7185
operations@apxlogistic.com